Terms of Service

Last updated: May 20, 2025

1. Acceptance of Terms

By accessing or using DramaLlama's HR management platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

DramaLlama provides a cloud-based HR management platform designed for supervisions, appraisals, and compliance management. Our services include staff management, supervision records, appraisals, analytics, CQC compliance, and training management.

3. User Accounts

To use our services, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription and Payments

Our services are provided on a subscription basis. You agree to pay all fees associated with your subscription plan. Fees are non-refundable except as required by law or as explicitly stated in these terms.

5. User Content

You retain all rights to the content you upload to our platform. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, modify, and display the content solely for the purpose of providing our services to you.

6. Prohibited Conduct

You agree not to:

• Use our services for any illegal purpose
• Violate any laws or regulations
• Infringe upon the rights of others
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Transmit any viruses, malware, or other harmful code
• Collect or harvest user data without permission

7. Intellectual Property

Our platform, including all software, designs, text, graphics, and other content, is protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services without our permission.

8. Termination

We may terminate or suspend your access to our services at any time, without prior notice, for any reason, including if you violate these Terms of Service.

9. Disclaimer of Warranties

Our services are provided "as is" without any warranties, express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

11. Changes to Terms

We may modify these Terms of Service at any time. We will notify you of any changes by posting the new terms on our platform. Your continued use of our services after the changes take effect constitutes your acceptance of the modified terms.

12. Governing Law

These Terms of Service shall be governed by the laws of the United Kingdom, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: legal@dramallama.com
Address: True North Tech, 123 Business Street, London, UK